FREQUENTLY ASKED QUESTIONS

First, your design will be drawn up using CAD/CAM software, which is then cut from acrylic backing to your desired shape using a CNC router. LED stripes are then installed, soldered, and wired up to the power supply cable. Finally, we top the LEDs with silicone tubing, which diffuses the light for that smooth, mellow neon glow. Your sign will then be tested for 12 hours, before being cleaned up, packed up and sent to your door!

Modern LED neon signs are a lot more durable than traditional glass neon, as well as boasting superior efficiency, benefitting both the environment and your electricity bill! LED signs also offer much greater scope for customisability, allowing you to truly express yourself through your sign!

All of our signs are set into an acrylic backboard. In addition to our standard clear backing, we also offer a range of colours and textures, including metallic or even UV-printed styles! We can cut this board in a variety of ways:  

Cut to Shape - We will cut  the backing to follow the shape of your sign

Cut to Letter - We will cut the backing close to the letters/shape of your sign for a near-invisible effect

Cut to Square - We will cut the backing to a square/rectangle shape

In some cases, the design of your sign will determine the kind of backboard that can be used.

There's two main ways to design your own LED neon sign. You can head over to our easy-to-use design tool, where you can enter the text of your choice, and choose from variety of fonts, colours, and acrylic backing shapes. When you're finished, you'll receive an instant quote and the option to order. Alternatively, you can upload your own design, and we'll get a quote and mock-up out to you ASAP!

Not as much as you'd think! Prices start at as little as £50 for smaller designs, while larger signs will be more expensive. However, as we aim to be the UK's most affordable supplier of premium LED neon signs, we guarantee you won't find better rates than ours for a sign of equal quality

Due to the many variables in the production and design of custom LED neon signs, feel free to check out our easy-to-use design tool for an instant price, or upload your own design for a free quote!

You should receive a quote and mockup within 1-2 business days of your request. If you do not receive your quote in that time, make sure you check your junk/spam folders, as our emails will sometimes end up in there

Our main office and workshop are located in Wokingham, UK. We have an additional office in the US, and a workshop in China. All signs ordered within the UK, as well as most overseas orders, will be produced in our UK workshop. Some orders placed from outside the UK will ship from our workshop in China, depending on your location and our current workload. You can rest assured that both of our sites adhere to the same rigorous quality standards, ensuring our signs exceed your expectations every time

Unless otherwise requested, all of our signs are supplied with pre-drilled holes to be used with the included standoff studs, screws, and rawl plugs. We also offer cieling hanging kits, and the option for free-standing designs

Be sure to check out our handy installation guide for more information!

We only use the best materials in our signs, extending their life to  between 8 to 15 years of regular use - over 50,000 hours! We're yet to have an LED neon sign fail on us due to usage.