You can design your own neon easily on our 'Design Your Own' page by typing in your text & choosing from a range of fonts & colours. You can also choose the size and acrylic backboard shape. You'll recieve an instant quote and the option to order it.
FREQUENTLY ASKED QUESTIONS
General
- How do I design my own neon sign?
- How do I put my neon sign up?
- I have requested a quote, when will I receive it?
- Why do you use LED's instead of traditional neon?
- How much does a sign cost?
- How are your signs made?
- What's the backing made out of?
- What colours can my sign be?
- How long do LED Neons Last?
- Where are your signs made?
How do I design my own neon sign?
How do I put my neon sign up?
All our signs can be wall mounted through the pre drilled holes in the acrylic with the screws provided in the installation kit.
You can see our more detailed guide HERE.
I have requested a quote, when will I receive it?
You will receive a quote with a mockup within 1 - 2 Business days. Please note, sometimes our emails are filtered to junk/spam folders. Please make sure to look for our email there.
Why do you use LED's instead of traditional neon?
LED neon lights are much more durable than standard neon lights, they are also more energy efficient and environmentally friendly. A custom LED neon light is also cheaper to customise than their traditional counterpart, saving you money!
How much does a sign cost?
Not as much as you think! We aim to be the UK's more affordable supplier or premium neon signs. In fact, we’re so competitively priced that we guarantee you won’t find better rates than ours for the same quality. Prices start at as little as £89.
How are your signs made?
Firstly, our signs are drawn up using CAD/CAM software. We then machine the backing to your desired shape using a CNC router. After this we instal the LED's soldering them together as we go. Finally, we add a silicone cover to the LEDs. All of our signs are then tested for 12 hours before packaging them up and sending them out.
What's the backing made out of?
All neon signs that we make come attached to an acrylic backboard. There are a large variety of backboards that you can choose from, although often it’s the design that determines the kind of backboard that must be used. The backboard can be shaped in any contour that you like. It can also be of any color, clear, metallic or even UV printed.
What colours can my sign be?
We have 12 bright and beautiful colours that we offer. Please be aware the colours shown are for reference purpose only. It's very hard to replicate neon colours due to the fact they look different depending on the picture/screen they're viewed on.
If there is a colour we don't list but you have your heart set on then please drop us a message and we'll try our best to still get it for you.
How long do LED Neons Last?
Our signs last for 8 - 15 years of regular use. That's around 50,000 hours! We've never had a LED neon fail on us yet due to usage.
Where are your signs made?
Our main office and workshop are located in Wokingham, UK. Additionally, we have an office in the U.S. and a workshop in China. All signs ordered within the UK will be produced in our UK workshop. For orders placed from outside the UK, the choice of workshop—from which your sign will be dispatched—depends on the location and our current workload. Rest assured, both of our workshops adhere to the exact same high-quality standards, ensuring that every sign meets our excellent production criteria.
Delivery
- What is the turnaround time?
- What courier do you use?
- Do you deliver worldwide?
- How much is delivery?
What is the turnaround time?
Currently, all signs are handmade to order and delivered within a time frame of 10 - 15 Days. During busy periods such as Christmas it may take longer.
What courier do you use?
Depending on your sign our preferred partners are Parcelforce and UPS.
Do you deliver worldwide?
We do, depending on the size of your sign and the location. For international deliveries please contact us at Support@neondaddy.co.uk and we'll be happy to help :)
How much is delivery?
We have a fixed rate of 6.99 for standard delivery. Our Express and Priority shipping services price change depending on how we're busy we are. You'll be able to see their current rate at checkout.
Please contact us at Support@NeonDaddy.co.uk for our international prices.
Returns
- Do you accept returns?
- My sign arrived damaged, what can I do?
- What happens if my sign breaks within the warranty period?
Do you accept returns?
Unforunately, as each sign is handmade to order we do not accept returns if you've changed your mind.
My sign arrived damaged, what can I do?
Please contact us as soon as possible with pictures of the damage. We will do our best to get a replacment out to you as soon as possible. We may request the damaged sign back first.
What happens if my sign breaks within the warranty period?
We will ask for you return the sign so we can investigate the issue. We will do our best to get it fixed up and back to you as soon as possible. If for whatever reason we can't fix it then we'll get a new one made for you.